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Shipping Policy

Confirmation Email

Once your order has been submitted, you will receive a confirmation email with the email address you provided along with your order. Please review your order information and contact us as soon as possible if any changes are needed to be made. If you do not receive an email confirmation, please call at 800-550-0819 and the email will be resent.


Once the order has been successfully placed, the order is then immediately processed and prepared for delivery. The order is then picked up by our freight carriers estimated on the next business day. Generally, the shipping time is approximately between 3-5 business days.

Free Shipping

In most areas, the shipping is free. For certain areas such as Hawaii, Alaska, Puerto Rico, freight is not free, an additional cost may apply, please contact the company to obtain the exact shipping cost at that time . At present, our shipping service are exclusively limited to the United States, we don’t offer international shipping.

Free curbside deliver, if you need inside delivery, please purchase WGS, thanks!

Tracking Your Order

Once your Massage Chair has been picked up by our freight carriers and is on the way, we will email you a copy of the invoice along with the tracking information. You receive your tracking number within a few business days, allowing you to monitor your shipment in real-time and estimate your scheduled delivery day.

*Please contact us directly if you have any questions or concerns about your order

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